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Broadband dramatic speed slowdown at peak times.

Do you notice dramatic slowdowns during peak hours?

Yes: Please state your area 90% [ 656 ] 90%
No: Please state your area 9% [ 68 ] 9%
Total Votes : 724

Post by BlueMeany on Mon Jan 26, 2009 10:35 pm
This for the max product... is it meant to be 20Mb??!!! Box is sync'd at 18,381





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BlueMeany
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Post by al86shaw on Mon Jan 26, 2009 10:38 pm
Surely i win the ping contest. To dublin from here in Glasgow!

On an 8mb line here. sad. Sad


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al86shaw
Joined: 15 May 2008
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Post by adhann on Mon Jan 26, 2009 10:38 pm
Yea I'm synced at 6,699.
Its peak time usage that is terrible.
They are trying to fix something and don't have the capacity to support the network at peak times asfaik.
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adhann
Joined: 25 Jan 2009
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Post by paulvwells on Mon Jan 26, 2009 10:52 pm
getting 14mb off peak and 500k peak Evil or Very Mad

o2 customer services wont do anything about it as they told me it is because my router has to be plugged into the master socket Rolling Eyes - i tried to tell them that this is not a good idea when its located in a toddlers bedroom! (and its funny how a neighbour has his o2 router plugged into the master socket, and he gets exactly the same speeds Laughing )

ADMIT ITS YOUR FAULT o2 PLEASE!!
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Post by gazza1690 on Mon Jan 26, 2009 10:54 pm
The story Ive been told tonight from o2 customer services is that there main fiber optic cable is broke and transferring data all over the place. Anyone been told a different story?
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Post by howard_hopkinson on Mon Jan 26, 2009 10:56 pm
I suspect that's yet another #### excuse.

Have a click on BE's status page.

https://www.bethere.co.uk/networkStatusScreenForForum.do

Apparently there aren't any problems lmao.

What a joke.
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howard_hopkinson
Joined: 18 Jul 2008
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Post by Mr.Cake on Mon Jan 26, 2009 10:56 pm
gazza1690 wrote:
The story Ive been told tonight from o2 customer services is that there main fiber optic cable is broke and transferring data all over the place. Anyone been told a different story?


That one's new to me.
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Mr.Cake
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Post by anfieldgaz on Mon Jan 26, 2009 10:57 pm
gazza1690 wrote:
The story Ive been told tonight from o2 customer services is that there main fiber optic cable is broke and transferring data all over the place. Anyone been told a different story?


A problem in Manchester apparently thats causing havoc all over uk so they say.But it looks like its a smokescreen for peak time throttling!!
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anfieldgaz
Joined: 24 Jan 2009
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Location: Wales

Post by anton.davies on Mon Jan 26, 2009 10:57 pm
gazza1690 wrote:
The story Ive been told tonight from o2 customer services is that there main fiber optic cable is broke and transferring data all over the place. Anyone been told a different story?

that is true but is not the case for the congestion issues that have affected most of the llu users for 6+ months
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anton.davies
Joined: 23 Oct 2008
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Post by anfieldgaz on Mon Jan 26, 2009 11:02 pm
anton.davies wrote:
gazza1690 wrote:
The story Ive been told tonight from o2 customer services is that there main fiber optic cable is broke and transferring data all over the place. Anyone been told a different story?

that is true but is not the case for the congestion issues that have affected most of the llu users for 6+ months


I am an LLU user and i have to say i have had no problems at all until the back end of last week. but looking at the posts over a few months there does seem to be a bit of ristriction at peak times.
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anfieldgaz
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Post by al86shaw on Mon Jan 26, 2009 11:05 pm
has to be peaktime throttling.

Honestly, try it again at morning. Im getting my full 3mb at 8am no problem. During the day, speeds are just fine, until it hits 6pm and then BAM slooooooooow
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al86shaw
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Post by Mr.Cake on Mon Jan 26, 2009 11:06 pm
Sounds like they're stealthily trialling peak-time caps/throttling to me, if the problems have been going on for 6 months. Oversubscribed with people actually using their broadband to the capacity (how dare they!) and they're in trouble. So they just cut it back for everyone. The light users, the web-surfers and the Facebooker's won't notice the difference. The heavy downloaders, the gamers and those wanting to watch IPTV will notice straight away.

It happened at Telewest/Virgin. Took months and months before anybody actually came out and admitted what they were doing, and then it becaming a shifting goalpost - download X amount between A and B hours, get throttled X amount -- only they weren't telling the whole truth. X became Y, A and B became C through F, X tripled until you didn't know when, where and what you could do with your connection. In the end their 'unlimited' broadband became 'unlimited only when you were sleeping'. I was paying £25 month for a 10MB connection that I could actually use around about half the day, if I was lucky.

British Broadband should become as ludicrous a saying as a Tall Midget.

*despairs, he really does*
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Mr.Cake
Joined: 25 Jan 2009
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Post by howard_hopkinson on Mon Jan 26, 2009 11:10 pm
There's a big problem with that though.

I don't download at all and notice straight away, as normal web surfing becomes painfully slow. I struggle to get into my own website at times.
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howard_hopkinson
Joined: 18 Jul 2008
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Post by Mr.Cake on Mon Jan 26, 2009 11:16 pm
howard_hopkinson wrote:
There's a big problem with that though.

I don't download at all and notice straight away, as normal web surfing becomes painfully slow. I struggle to get into my own website at times.


Maybe they're gauging reactions to what they're doing? I don't really know, just that it's suspicouly like what happened over at Telewest/Virgin when I was with them. Same kind of forum explosions, same kind of guesses from users, and shifting explanations from the ISP. Before we knew it the caps were in force, the speed was ludicrous during peak hours and it wasn't worth wasting money with them anymore.

I hope it's just a fault somewhere, or they're trying to build in new mechanisms to cope with the upsurges in traffic, but the hope is only slight at the moment.
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Mr.Cake
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Post by adhann on Mon Jan 26, 2009 11:17 pm
Im noticing a massive difference just browsing.
www.bbc.co.uk takes average of 15 seconds to load.
www.yahoo.co.uk averages 11 seconds.

This is almost as slow as my iPhone on 3G and in some signal areas this is slower than 3G.
I'm not sure if its peak time throttling as I had these speeds at 4.30am Sunday morning which isn't exactly peak time!
I'm more inclined to believe that there are issues with the networks.
Who knows!
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adhann
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